What is Omni PCX Office?

Alcatel-Lucent OmniPCX Office Communication Server is an “e-communication server”, a new “all-in-one” concept combining proven telephony functions with data management and access to all the resources of the Internet. This “multi-purpose” server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 200 employees.


Modular, flexible and scalable to meet the needs of SMBs from 5 to 200 users

Offers next-generation enterprise communication experience on PC, deskphones, smartphones
Provides full-featured access to enterprise communications services across devices, on or off site
Increases communication efficiency for employees, offering new opportunities to reach contacts
Increases customer satisfaction by improving call resolution with embedded voice-centric customer service
Reduces communication costs and enables a choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration thanks to IP telephony infrastructure flexibility and software scalability
Reduces total cost of ownership for business communication and conversation services with simplified and unified management
Easy installation in full voice environment and/or converged voice/data environment at reduced cost with plug-and-play and zero-touch deployment
Optimized installation ready for next generation of communications with Session Initiation Protocol (SIP) at the core


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